Current Job Openings

Shelter Advocate

GENERAL RESPONSIBILITIES: In no particular rank or order.

  1. Respond to telephone crisis/information/referral calls.
  2. Transfer calls to on-call as needed.
  3. Complete client intake and provide initial assessments of client needs.
  4. Monitor shelter safety and access emergency services as needed.
  5. Complete all routine housekeeping and safety checks and  record these events on the daily/weekly cleaning list. 
  6. Maintain cleanliness of office and office restroom during shift.
  7. Provide support to shelter clients and their children.
  8. Consult with other personnel regarding client progress, needs and goals.
  9. Assist in organizing and maintenance of shelter.
  10. Maintain a working knowledge of community resources.
  11. Activate Domestic Violence Response Team as needed.
  12. Assist in clerical duties such as filing, copying, data entry, and maintaining client paperwork.
  13. Maintain appropriate client and organizational records.
  14. Thoroughly clean client rooms as they are vacated.
  15.  When time permits, perform regular cleaning of shelter.
  16. Attend and participate in the Women’s Information Service, Inc. shelter advocate staff meetings as scheduled.
  17. Other duties as assigned by the Lead Shelter Advocate, Program Director, or Executive Director.


Professional: High School Diploma. Two years of college level academics or experience preferred. 

Experience: Knowledge of and interest in women’s issues. 

Communication: The ability to speak and write clearly using proper spelling and grammar.

Technical: Ability to utilize a personal computer and demonstrate familiarity with Microsoft programs, detailed data entry; Google Drive experience preferred. 

Other: Access to reliable transportation.  Must be able to lift 50 pounds and navigate stairs. Must be willing to work some weekends and holidays. 


SUPERVISOR/RESPONSIBLE TO:  Lead Shelter Advocate, Program Director, Executive Director

SALARY AND CLASSIFICATION: Hourly Range: $12.00 – $13.00 per hour

BENEFITS: After 90 day introductory period, company paid life insurance for employees that work at least 20 hours per week.

SCHEDULE: Primarily after 5 p.m. on weekdays and any time on weekends. First shift until midnight, second shift from midnight to 8 a.m. Schedule will include some weekends and holidays. 

Women’s Information Service, Inc. is an Equal Opportunity Employer.